Terms of Service

Using this website

You may use this site for lawful purposes only. You must not attempt to gain unauthorised access to it, interfere with its operation, scrape it at a rate that degrades service for others, or use it to transmit malicious code.

We may withdraw or amend the site without notice, and we are not liable if it is unavailable for any period.

Intellectual property

All content on this site — including text, design, code, graphics and the PulpScale Digital name and logo — is owned by us or licensed to us and is protected by intellectual property law.

You may view, download and print pages for your own use. You may not reproduce, republish or commercially exploit any part of the site without written permission.

Templates and resources we make available for download may be used freely within your own organisation. They may not be resold or redistributed as your own product.

Service engagements

Services are provided under a separate written agreement or statement of work setting out scope, deliverables, fees and term. Nothing on this website constitutes an offer capable of acceptance.

Prices published on this site are indicative starting points. The final fee depends on agreed scope and is confirmed in your proposal.

No guarantee of results

Marketing outcomes depend on many factors outside our control — including your market, your product, your pricing, your sales process, competitor activity and the policies of third-party platforms such as Google and Meta.

We do not guarantee specific rankings, traffic volumes, lead numbers or revenue outcomes. Any figures in case studies, projections or proposals are illustrative of past or expected performance and are not a promise of your results.

Client responsibilities

• Providing timely access to the accounts, assets and information we need to deliver the work.
• Reviewing and approving deliverables within agreed timeframes.
• Ensuring content you supply does not infringe third-party rights and complies with applicable advertising and sector regulation.
• Paying media spend directly to the relevant platform on your own billing accounts.

Fees and payment

Retainer fees are invoiced monthly in advance unless agreed otherwise. Project fees are invoiced against milestones set out in the statement of work.

Invoices are payable within the period stated on the invoice. We may suspend work on overdue accounts after giving written notice.

All fees are exclusive of applicable taxes, which are added at the prevailing rate.

Limitation of liability

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot lawfully be excluded.

Subject to that, we are not liable for indirect or consequential loss, loss of profits, loss of business, or loss of anticipated savings, and our total liability arising from any engagement is limited to the fees paid by you in the three months preceding the claim.

Governing law

These terms are governed by the laws of India, and the courts of Bengaluru have exclusive jurisdiction, unless your signed agreement specifies otherwise.

If you have questions about this policy, contact us at info@pulpscaledigital.com or write to Level 4, Prestige Tech Park, Bengaluru, Karnataka 560103, India.